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- Get It Done
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Make your documentation work for you! Installation and user guides, programming references, & marketing communication can and should be used over and over in different forms as needed to serve your enterprise and customers. Use us to evaluate your information structure and offer an architecture that best meets your needs and those of your clients. The results will be measurable and marked, especially if yours is a small or medium-sized company!
- Know Your Audience
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Documents are not born in a vacuum, although they may be stillborn. Why does this happen? Too often, the author of a document assumes he or she knows the audience and understands the needs of that audience. In fact, more often than not, little research is conducted to identify what the audience needs and expects. Authors need to know how those for whom the product was developed will use it to do their jobs. When the author knows that, your documents will be much more readily accepted and used, and your customer service costs will diminish.
- Integrity and Security
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The greatest responsibilities Web site owners have are assuring the integrity of their data and protecting the privacy of customers’ peronals and financial information. Yet, there are Web sites that do nothing to protect their data from unauthorized access and use. Insist that your Web developer offer the best possible protection when you have your site developed.
- Fixed Fee Controls Costs
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Nothing ruins a good project like a cost overrun. One big way to resolve this is to use fixed-fee contracts instead of time-and-labor vehicles. We estaimate costs based on your requirements and offer a firm, never-to-change, cost for your project. You know what you’ll get and how much it will cost, while we know how much we’ll get for doing it. It’s a win-win situation.
- Save More!
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Save money by making your contractor work from home. Okay, you won’t see the contractor’s head bobbing up—occasionally—from behind the cubicle screen. You won’t be able to walk by—occasionally—and ask, “How’s it going?” But…you’ll get more from us when we work for you remotely. You can use our project management tool to confirm time expended and on what element. And, we’re online throughout the day and available by phone and e-mail, too. And, you don’t have to obtain software licenses or lease office equipment, furniture, or space.
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