September 09, 2010
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James River Technical Communications Greetings from The Sunny South, north of the James River, west of Williamsburg, and east of Richmond, Virginia! I could say that I Spared No Expense to have our renowned, intra-state headquarters constructed here in the Commonwealth. (I’d like to say that, but it would not, of course, be true.)
What is Technical Communication? Technical communication is as diverse as our economy. We’re involved with information design, usability, quality assurance, marketing, editing, online Help authoring, instructional design, graphic & technical illustration, requirements analyses, design specifications, database & system architecture, and product guide books, for example. Experienced professionals tend to be good leaders and managers, though their résumés show a succession of independent, sole-writer, contracts.
We Offer… Will our performance—our products, services, and reasonable cost—blow you away? Well, we believe you won’t be frightened away. We believe, instead, that you will be surprised—happily surprised—by the quality and cost of our services.
Engage Us Do you need a technical communicator who is affiliated with standards-based organizations such as the Institute of Electrical & Electronics Engineers (IEEE)? Don’t you need technical communication solutions that comply with standards? James River Technical Communications has that expertise.
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About Us

My Accomplishments

Hits

My more memorable accomplishments include the products and services identified here. While you can obtain samples of my work from the Documentation Portfolio and see samples of the Web sites I have created in the Web Portfolio on this site. However, much of the work I’ve performed is not available because it was (or is) either classified or protected by client corporate policies.

Web Site Design & Development

Marketing Communication

  • Created marketing e–mail for Mimaki, Inc.
  • Authored membership and recruiting brochures for the Potomac Appalachian Trail Club
  • Organized and wrote a marketing book for a new cosmeceutical for You Look So Young LLC, a start-up located in Fairfax County, Virginia

System Security, Analysis & Documentation

  • Developed & conducted security tests and evaluations, risk assessments, vulnerability analyses, management plans, and accreditation documentation for National Photographic Interpretation Center and Naval Technical Intelligence Center
  • Evaluated security design and integration of custom-built and commercial software products and hardware
  • Authored requirements specification for DISA Secure Mail Guard
  • Conducted risk analysis of a Department of Justice facility
  • Conducted requirements analysis & authored system evaluation objectives and test plans to implement Trusted Solaris secure operating system on Sun workstations
  • Conducted information system analyses for Potomac Appalachian Trail Club

Technical Documentation

  • Developed system and user documentation for Hewlett-Packard in support of their contract with the U.S. Navy to provide the Navy Enterprise Oracle Portal (NEP-O)
  • Created user and administrator guides & online Help for FleetRIDE, a US Navy HR Web application
  • Created systems maintenance document for major Web portal application at Aflac, Inc.
  • Documented CMMI process for Supplier Agreement Management at Anthem Blue Cross–Blue Shield
  • Authored user and installation guides for Virginia Housing Development Authority
  • Produced for Christian Children’s Fund application installation instructions for client workstations in Third World nations; technical instructions for Oracle replication
  • Produced for SunTrust, Inc. comprehensive administration guide for Retail Mortgage Compensation Incentive Plans
  • Authored LiveLink manual, online documentation, HR application guide, acceptance tests, QA database, SDLC documentation, & technology architecture documentation for Philip Morris USA
  • Produced SDM documentation from concept, requirements, design, testing, and user manuals for Nextel Communications—I was a key player in this IT project delivered early and under budget
  • Authored and published user documentation for applications developed in LotusNotes for the Enforcement Division of the US Department of Housing and Urban Development
  • Created and edited technical documents and reports for AirTouch Cellular Y2K project in the Atlanta GA marketing region
  • Created and edited technical documentation for NuTCRACKER™, a product used to port UNIX applications to WindowsNT—I reviewed and edited over 1,000 topics, including commands and utilities, APIs, and macros used by developers
  • Designed & wrote a guidebook for US Navy shipboard oil pollution abatement systems—This project earned an award for Distinguished Technical Communication from the Washington, DC Chapter of the Society for Technical Communication
  • Documented SOPs for the Defense Advanced Research Projects Agency for the development, shipment, installation and operation of remote atmospheric radionuclide monitoring laboratories to monitor Nuclear Non-Proliferation Treaty compliance

Résumés

Whether you’re a graduate or reentering the workplace, you need a professional résumé. We can provide one for $50.

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White Papers

Promote your product or service line with a authoritative, well-written White Paper. We can provide this for as little as $250.

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Managed Content

Trying to keep your Web site current? We can convert your site to a managed content site using Joomla!, Drupal, or WordPress.

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