Professional technical communicators are not automatons. Neither their profession nor their professional associations are monolithic in nature. Just as engineering embraces a wide variety of specialization, so does the field of technical communication. As I pointed out before, our specializations tend to be broader in scope: a technical writer rarely, for example, writes only design specifications or testing documentation. Rather, that writer, if he or she is a member of a professional association, is usually well-versed in all phases of system development documentation as well as with marketing or training, for example.
Our strong suit is our ability to quickly your documentation requirements and do the job as quickly and efficiently as possible. Yes, we are masters of the written word and how and where that word is published. We tend to be well-read and confident in our ability to work with anyone, anywhere, at any time.
We see the trees, the forest, and the fires that often occur during the development of a project. Why? Because technical communication is more than organizing and laying out information attractively. It’s more than being able to read a schematic or data flow diagram. We understand engineers and programmers and, of equal importance, we understand those who will use your product. We work with those users, or consumers, of your products and can tell you, in your language, of their needs and issues.
The most important value we add is communication!
We don’t require our staff to be members of any professional organization. They are members; members because they care about themselves, their field, and their clients.That’s what James River Technical Communications is about.
You can only benefit from using us.
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