Website Design

Web Sites & Content

The Internet is mass communication today. Whether your organization is profit or non-profit, you need a Web face. And, it has to present you well. Visitors don’t spend more than a few seconds on a site when they search. They’re looking for information; if they don’t find it, they’re gone. I create Web sites that comply with best practices for SEO and marketing.

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Business Writing

Business Writing

We prepare résumés, business cards, flyers, product specifications & presentations that succeed. We have the experience, professionalism, and acumen to give your communications the flair and competence demanded in an increasingly competitive business world.

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Business Writing

Manuals

No one will earn a Pulitzer Prize for the Great American Technical Manual, but a bad manual can do a lot of damage. We produce manuals that are well-organized, well-written, complete, and correct.

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Business Writing

“How-To” Guides

Also called “Quick-Start” guides, these let your people get up and run with your applications quickly and easily. They rely heavily on graphics to show how to do specific job-related tasks.

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WinningBusiness Presentations

Winning Presentations

A good presentation helps you sell a product or a position. There are ways to create presentations, and there are better ways to do it.

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Feature1

One Project—One Price

Nothing ruins a project like a cost overrun. With a fixed-fee contract, you’ll know how much it will cost you. It’s a win-win situation.

Feature2

No Double-Talk

Life and profit margins are too short. Your communications must deliver value. I deliver on my commitments and add value to your products.

Feature 3

No Surprises

I deliver what I promise. I meet your deadlines. I charge only what we—your company and I—have agreed will be charged.

May 19, 2012
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Fixed-fee pricing is best for you and for me. Although I strongly suggest a fixed fee for most projects, I work on a Time & Expenses—hourly—basis, too. Fixed-fee works best on longer term projects that are more complex; time & expenses, or hourly billing, works best when you have a document, blog, or brochure (for example) that you want me to edit and publish.

My pricing is geared toward small- and medium-sized businesses and individuals. I know you have to control costs; I do, too. I understand that, while you recognize your need to better communicate your messages, you may very well be inhibited by the spectre of using a large firm to create them.

I have solid professional skills; I work with and for you. I tailor my costs so that you can afford me. My contracts remove the stress you may expect from engaging a contractor.

Fixed-Fee

I customarily offer my services for your project for a fixed, mutually-agreed fee. You’ll know what you’ll pay without regard to how many people are assigned to your project or how many hours I invest in the work.

I will deliver on-time and within your budget, each and every time you use my services.

I’ll conduct on-site and phone interviews to carefully and completely identify your requirements, build our estimate, and make you an offer for your project. When you accept my proposal, I work for the price in our contract—there will be no change unless you ask me to add elements to your project.

Time & Expenses

If you prefer, I will work for you on a time & expense basis, charging you for time expended and relevant, authorized expenses incurred.

Labor Categories

The categories of labor I provide include:

  • Project Management
  • Technical Writer
  • Technical Editor
  • Technical Illustrator
  • Web Developer
  • Database Developer

The cost of each differs with the role and expertise required by the complexity of the assigned task.

Invoicing

For short-term, fixed-fee contracts, I require a 50% down payment and invoice the remainder when you accept my final deliverables. With longer term fixed-fee projects, I typically require 25% down and invoice you at quarterly intervals, the last of which corresponds to the conclusion of our project.

  • On time & expense contracts, I invoice you on a weekly basis. If necessary, I can extend this to biweekly invoicing.
  • My invoices are usually payable on demand. Depending upon the assignment and the customer, I can extend Net 15 terms.

Warranty

I provide a 90-day warranty for my services following acceptance of the final deliverable. In other words, if you find an issue with what I’ve done for you, I will make the change for free. This does not include items that were not included in our contract and statement of work or changes that you need to add after you accept the project materials I provide.

Am I Cheap?

No. I am in business to make money. However, my services are reasonable and affordable. My products are never “cheap.”

 

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Sales Pitches

Business PitchSales presentation must really stand out. Anyone can build a PowerPoint presentation. I do it effectively.

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Web Sites

WebsitesI build CMS sites that let you effectively market your enterprise for a fraction of the cost you might expect.

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Product Documentation

Product documentationI develop easily used consumer documentation that reduces your customer service overhead!

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