
When you contract with James River Technical Communications to work on a long-term documentation or Web development project, you’ll want to know how and what we’re doing. We provide a means by which you can accomplish this and, if you wish, to collaborate online with us on your project.
You receive an e-mail each time we modify something in your project—tasks+status, milestones+status, new documents.
First, you identify to us those individuals—managers, developers, administrators—who will receive notifications and participate online in the management of your project. We set up user accounts and profiles for them and send them notices, or “invitations,” to join the project.
When your staff members first logon to our Web site, their site profile will be opened; they should change their password then.
Client and company staff who have been associated, or linked, to a project see the Control Panel for that project when they logon (after their initial login, that is). The Control Panel shows all project Events and Tasks in distinct tables. The synopsis for events shows the:
Tasks are the specific things that must be done in order to accomplish an associated Milestone. Only tasks are shown in the Control Panel synopsis; milestones may be seen under the Tasks heading of the main menu. The task synopsis shows the:
You can see more information about each task and milestone, and edit them, by opening the Tasks area on the main menu. When you open a task (by clicking the name of the task), you will see:
If you have been assigned the proper authority, you can click Edit and modify the reportable elements of the task.
You can also add a Comment about the task to other team members. Click into the open text area, type your comment, and click the Save button above. Other team members can add responses to your comment.
You can see the task and milestone deadlines and the scheduled events in the Calendar; open the Calendar from the main menu. You can display the project calendar by:
You can open a task or event in the calendar by clicking the title for that element. And, you can create a new event: click the date and complete the form that appears.
One of the greatest concerns of our clients involves the timely delivery of accurate documents. Our concern is the same; after all, documentation is our field.
Every project we set up on our Web site includes a File Manager function. The beauty of this tool is that it functions using HTTP, or Internet, file transfer, not the File Transfer Protocol. This means that you can upload and download documents as quickly as your Internet connection allows. In our case, we can upload files at 2.2Kb per second and download files at an average of 11,734Kb per second. If your company uses a T1 line to connect with the Internet, your staff won’t have to depend upon the much slower FTP to get and receive project documents.
You will simply open your project area on our Web site and click the File Manager option. We organize all document folders according to their function so that you and your staff are able to quickly find and retrieve the files you need.
Project team members can add or update their individual status as needed. Additionally, the project manager can advise all members with this tool of the team’s status. These are displayed with each component of the project management tool.
You and the staff members you assign to the project can communicate with us and the rest of the team using the message board set up for the project. Any team member can start a new topic or respond to an established topic using this capability.
Good, effective communications between the team and James River Technical Communications are essential to the success of your project, expecially Web site development.
ProjectFork Calendar
ProjectFork Calendar
Activity Stream
Activity Stream
Event (Control Panel)
Event (Control Panel)
Project Overview
Project Overview
Team Status
Team Status
Task Overview
Task Overview
File Manager
File Manager
Edit Task Details
Edit Task Details
Time Report
Time Report
Task Details
Task Details
Our use of this tool, in addition to teleconferences and face-to-face meetings, assures our deliverables meet your requirements on time with no surprises.

Your Message is Our Business!
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