Website Design

Web Sites & Content

The Internet is mass communication today. Whether your organization is profit or non-profit, you need a Web face. And, it has to present you well. Visitors don’t spend more than a few seconds on a site when they search. They’re looking for information; if they don’t find it, they’re gone. I create Web sites that comply with best practices for SEO and marketing.

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Business Writing

Business Writing

We prepare résumés, business cards, flyers, product specifications & presentations that succeed. We have the experience, professionalism, and acumen to give your communications the flair and competence demanded in an increasingly competitive business world.

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Business Writing

Manuals

No one will earn a Pulitzer Prize for the Great American Technical Manual, but a bad manual can do a lot of damage. We produce manuals that are well-organized, well-written, complete, and correct.

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Business Writing

“How-To” Guides

Also called “Quick-Start” guides, these let your people get up and run with your applications quickly and easily. They rely heavily on graphics to show how to do specific job-related tasks.

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WinningBusiness Presentations

Winning Presentations

A good presentation helps you sell a product or a position. There are ways to create presentations, and there are better ways to do it.

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  • Web SitesWeb Sites
  • Business WritingBusiness Writing
  • ManualsManuals
  • “How-To” Guides“How-To” Guides
  • PresentationsPresentations
Feature1

One Project—One Price

Nothing ruins a project like a cost overrun. With a fixed-fee contract, you’ll know how much it will cost you. It’s a win-win situation.

Feature2

No Double-Talk; No Buzz Words

Life and profit margins are too short. Your communications must deliver value. I deliver on my commitments and add value to your products.

Feature 3

No Surprises

I deliver what I promise. I meet your deadlines. I charge only what we—your company and I—have agreed will be charged.

February 10, 2012
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Education, Awards, Affiliations, and History

Awards

Society for Technical Communication

US Navy

  • Joint Service Commendation Medal
  • Navy Achievement Medal
  • Navy Unit Commendation
  • Meritorious Unit Commendation
  • Good Conduct Medal
  • Navy Expeditionary Medal
  • National Defense Medal

Education

  • Bachelor of Arts in History (Political Science), University of Maryland, University College, College Park, Maryland
  • Graduate work in Management of Information Systems (University of Maryland), International Relations (The George Washington University)
  • Completed Technical Manual Technology Orientation training by US Naval Sea Data Support Activity
  • Completed training in telecommunications operations (Cryptologic Technician "O")
  • Completed Basic Russian language training at Defense Language Institute
  • Completed Intermediate Russian language training at National Cryptologic School
  • Completed Advanced Military Cryptologic Supervisor's Course (CY-155) at National Cryptologic School

Affiliations

  • Society for Technical Communication (1999 – 2009)
    • James River Chapter
      • Director, Technical Communications Competitions
      • Director, Regional Technical Communications Conference
      • Newsletter editor
      • Vice President
      • President
    • Contracting & Independent Consulting Special Interest Group
      • Secretary
  • IEEE
    • IEEE Richmond Section
    • Professional Communications Society
  • U.S. Naval Cryptologic Veteran’s Association
  • Potomac Appalachian Trail Club
  • LIONS Club International; Richmond Battlefields Park LIONS Club

Work History

Current James River Technical Communications
2004 Capital One, Contract Technical Writer/Editor
2004 Anthem Blue Cross-Blue Shield, Contract Technical Writer/Editor
2004 Philip Morris USA, Contract Technical Writer/Editor
2003 Virginia Housing Development Agency, Contract Technical Writer/Editor
2003 Naval Ordnance Logistics Support Center, Technical Writer/Editor
2003 Owens & Minor, Contract Technical Writer/Editor
2003 Philip Morris USA, Contract Technical Writer/Editor
2000–2003 Venturi Technology Partners. Consultant
1999–2000 Nextel, Contract Technical Writer/Editor
1999 US Department of Housing and Urban Development, Contract Writer/Editor
1998–1999 Information America, Contract Technical Writer/Editor
1997 DataFocus, Inc. Technical Writer
1996–1997 M. Rosenblatt and Son, Inc. Technical Writer
1994–1996 Pacific-Sierra Research Corporation. Technical Writer
1994 Computer Sciences Corporation, Professional Services Group. Systems Analyst
1992–1994 Independent Consultant
1992 Computer Data Systems, Inc. Warrenton, Va. Technical Editor/Writer
1987–1992 Innovative System Solutions, Inc. Fairfax, Va. Security Systems Analyst
1972–1987 U.S. Navy, Naval Security Group Command. Chief Petty Officer (CTIC)

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Sales Pitches

Business PitchYour sales presentation must really stand out to tell your story effectively. Anyone can build a PowerPoint presentation or create slides. Not everone can do it effectively

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Web Sites

WebsitesDoes your public information change often? We build Web sites that efficiently project your enterprise and protect vital information for a fraction of the cost you might expect.

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Product Documentation

Product documentationDo your customers call your Customer Service often? I develop concise, easily used consumer documentation that reduces your customer service overhead!

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