1. White Paper
(Portfolio/Technical Documentation)

Today, the “white paper” is about marketing a product or services. This document is no different, although it was created and delivered on a much shorter period of time than would be expected. Practically ...

2. The Online Book
(Portfolio/Tables? Who Needs Tables?)

... and contracting. I accepted responsibility to develop the first major update to the Online Book. I obtained the services of the various authors, edited their submissions to ensure consistency, and coded ...

3. Convert Your Web Site
(Billboard/Promotions)

...  You create products or sell services you design to meet the needs of your market. Use the same approach to your Web site: the customer’s, or visitor’s, needs and expectations come first. Need to change ...

4. James River Technical Communications
(About Us/Introduction)

... of one company or another or an independent contractor associated with other companies. I primarily provide these services for my clients: System documents (requirements analyses, design specifications, ...

5. Our Portfolios
(About Us/Portfolio)

Don’t forget: Check out our Web Demo site, too! A portfolio is a great thing to offer. After all, we can pile words atop words extolling our excellence, mission, commitment to mission, and so forth. ...

6. Document Architecture—What Is It?
(Blog/Archive)

... services? Do you print brochures or user guides? There’s an architecture to information publishing. Sometimes, it’s as simple as typing the information into an electronic file using a word processing ...

7. Anyone Can Write...Right?
(Blog/Archive)

... move clients to buy your products and services or, for non-profits, pave the way for agencies to help with funding…unless the recipients cannot understand what you're trying to say or what you say doesn’t ...

8. Lost in the Crowd?
(Blog/Archive)

... consumers to use your services, you need to attract them by communicating clearly the value of your service over that of your competitors. Every communication product you use contributes to your profits, ...

9. Education, Awards, Affiliations, and History
(About Us/Experience)

...  1996–1997 M. Rosenblatt and Son, Inc. Technical Writer 1994–1996 Pacific-Sierra Research Corporation. Technical Writer 1994 Computer Sciences Corporation, Professional Services ...

10. My Accomplishments
(About Us/Experience)

My more memorable accomplishments include the products and services identified here. While you can obtain samples of my work from the Writing Portfolio and see samples of the Web sites I have created in ...

11. Profit and Communication
(Business Case/For Technical Communication)

... new business. If you depend upon consumers to use your products and services, you have to attract them by clearly communicating your value over that of your competitors. Every communication you produce ...

12. Added Value
(Business Case/For Technical Communication)

... Technical Communications has the experience and skill to design your documentation to meet the needs of the customers for your products. and services We understand and use usability best practices as well ...

13. Information Structure
(Business Case/What is Technical Communication)

... your products or services. Web content is trickier. A company or an individual invests quite a bit in a Web site, hoping to attract visitors who will do something. Something such as buy a product or ...

14. Invoicing You
(Business Case/For James River Technical Communications)

... and publish. Every company claims its products and services are affordable, and they usually are. But, to what group of clients? Our pricing is geared toward small- and medium-sized businesses and ...

15. Online Help
(About Us/Our Services)

Merriam-Webster defines the noun, “help,” as a source of aid or one who assists another. Wikipedia says that online help is “…designed to give assistance in the use of a software application or operating ...

16. Business Presentations
(About Us/Our Services)

It’s time—your time—to present a subject before others. Many others or few others; it doesn’t make any difference, does it? Did your boss schedule you to make a critical pitch before potential clients? ...

17. Web Sites
(About Us/Our Services)

Every business has a Web site today, yes? Not only businesses: also non-profit organizations, governments & government agencies, and many, many, many citizens of the Web World, too. What do these ...

18. Improve Your Communications
(Business Case/For Technical Communication)

... the research and prepare your white papers to effectively and efficiently promote your products and services. Editing Every form of communication needs good editing, no matter who writes it. When you ...

19. Documentation Issues
(Business Case/For James River Technical Communications)

... you can’t recover the money you’ve paid for the writer’s time and services so far. Solution Fixed-fee pricing reduces stress on you and your budget. With James River Technical Communications, you pay ...

20. Project Management
(Business Case/For James River Technical Communications)

When you contract with James River Technical Communications to work on a long-term documentation or Web development project, you’ll want to know how and what we’re doing. We provide a means by which ...