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Know Your Audience Documents are not born in a vacuum, although they may be stillborn. Why? Too often, the author assumes he or she knows the audience and understands their information needs. In fact, more often than not, managers, engineers, and even marketing specialists conduct little research to identify what the audience needs and expects.
Documentation Issues What? You’ve experienced problems with your documentation projects? Well, haven’t we all? Here are some problems, or issues, we've discovered from our work with some clients. Schedulus Inflexibilus It’s show time! Product testing is due now, the delivery date looms on the horizon, and you don’t have the documentation you know you need. Solution There are no miracles: no one will come in today and deliver your finished writing project yesterday. You can, however, bring in James River Technical Communications to deliver your documents quickly and efficiently.
Business Presentations It’s time—your time—to present a subject before others. Many others or few others; it doesn’t make any difference, does it? Did your boss schedule you to make a critical pitch before potential clients? Do you have to pitch a major, expensive project to the Board of Directors?

It doesn’t matter, does it? You’re safe, because PowerPoint® will protect you! (Right?) That’s true, whether either of these describes you:
What Color is Your Site? Every business has a Web site today, yes? Not only businesses: also non-profit organizations, governments & government agencies, and many, many, many citizens of the Web World, too. What do these have in common? Only the World-Wide Web. Are you thinking about creating a site or re-styling your current presence on the Web for your enterprise?
Online Help Merriam-Webster defines the noun, “help,” as a source of aid or one who assists another. Wikipedia says that online help is “…designed to give assistance in the use of a software application or operating system…” So, why do so many users call the Help Desk for support? Because the online help doesn’t help them.

Key considerations

 

Feature1

Fixed Fee

Nothing ruins a project like a cost overrun.With a fixed-fee contract, you’ll know how much it will cost you. It’s a win-win situation.

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Feature2

Know Your Audience

Often, little research is conducted to identify what the audience needs and expects. We deliver what your users want and need.

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Feature3

Web Design Integrity

Web site designers must assure the integrity and protect the privacy of customers’ information. We do.

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Welcome

Is time running out on oppoirtunities?It seems trite, but life is short and business opportunities run by so very quickly. Sometimes, despite all our planning and hard work, things fall through the proverbial crack. Your company works hard to develop and market good products. Do your customers know how to use them?

The art of technical communication is our profession. We understand systems and those who use them.

  • Do you make sales pitches to potential clients? Your presentation has to really stand out and help you tell your story effectively. Anyone can build a PowerPoint presentation or create slides using a word processing application or Photoshop. Communication is our primary skill!
  • Are you developing or redeveloping your Web site? Do you feel you cannot afford a Web designer and Webmaster? Does the information you need to present to the public change often? We build Web sites that efficiently project your enterprise and protect vital information for a fraction of the cost you might expect.
  • Do your customers understand how to use your products? Do your customers call your Customer Service often? Are many issues repeated by most who call? We develop concise, easily used consumer documentation that reduces your customer service overhead!

Hello!James River Technical Communications provides documentation, brochures, presentations & Web sites that sell your products and services.  

 

Our portfolios, blogs, and articles show that James River Technical Communications is the provider to chose! Challenge Us!

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Your Message is Our Business!




Résumés

Whether you’re a graduate or reentering the workplace, you need a professional résumé. We can provide one for $50.

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White Papers

Promote your product or service line with a authoritative, well-written White Paper. We can provide this for as little as $250.

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Managed Content!

Trying to keep your Web site current? We can convert your site to a managed content site using Joomla!, Drupal, or WordPress.

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