Website Design

Web Sites & Content

The Internet is mass communication today. Whether your organization is profit or non-profit, you need a Web face. And, it has to present you well. Visitors don’t spend more than a few seconds on a site when they search. They’re looking for information; if they don’t find it, they’re gone. I create Web sites that comply with best practices for SEO and marketing.

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Business Writing

Business Writing

We prepare résumés, business cards, flyers, product specifications & presentations that succeed. We have the experience, professionalism, and acumen to give your communications the flair and competence demanded in an increasingly competitive business world.

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Business Writing

Manuals

No one will earn a Pulitzer Prize for the Great American Technical Manual, but a bad manual can do a lot of damage. We produce manuals that are well-organized, well-written, complete, and correct.

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Business Writing

“How-To” Guides

Also called “Quick-Start” guides, these let your people get up and run with your applications quickly and easily. They rely heavily on graphics to show how to do specific job-related tasks.

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WinningBusiness Presentations

Winning Presentations

A good presentation helps you sell a product or a position. There are ways to create presentations, and there are better ways to do it.

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  • Web SitesWeb Sites
  • Business WritingBusiness Writing
  • ManualsManuals
  • “How-To” Guides“How-To” Guides
  • PresentationsPresentations
Feature1

One Project—One Price

Nothing ruins a project like a cost overrun. With a fixed-fee contract, you’ll know how much it will cost you. It’s a win-win situation.

Feature2

No Double-Talk; No Buzz Words

Life and profit margins are too short. Your communications must deliver value. I deliver on my commitments and add value to your products.

Feature 3

No Surprises

I deliver what I promise. I meet your deadlines. I charge only what we—your company and I—have agreed will be charged.

February 10, 2012
Text Size

Add Value

The design and implementation of your documents is almost as important as the technical design of your product. After all, your sales will be directly affected by the customers’ ability to use your product. Even if your product meets or exceeds every functional need of your customers, they have to understand its use.

What Value Do You Get?

Information Design
James River Technical Communications has the experience and skill to design your documentation to meet the needs of customers for products and services.

A good technical communicator is both your customer’s advocate to you and your team’s advocate to your customers.

Increased Value

I understand and implement usability best practices as well as proven writing and organization skills. These, by themselves, add value to your products by reducing confusion among your customers or Web site visitors.

What Best Practices Should You Use?

Consider these:

 

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Sales Pitches

Business PitchYour sales presentation must really stand out to tell your story effectively. Anyone can build a PowerPoint presentation or create slides. Not everone can do it effectively

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Web Sites

WebsitesDoes your public information change often? We build Web sites that efficiently project your enterprise and protect vital information for a fraction of the cost you might expect.

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Product Documentation

Product documentationDo your customers call your Customer Service often? I develop concise, easily used consumer documentation that reduces your customer service overhead!

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