Senior Technical Writer/Editor
Summary of Qualifications
Founder & President, James River Technical Communications LLC. Published works earned awards of Merit and Distinguished Technical Communication from the Society for Technical Communication. Excellent verbal and written technical communications skills. 25 years of experience in system analysis, technical writing, editing, and desktop publishing. Experienced leader, manager, and mentor.
Software Skills
| Word Processing | Word, WordPerfect |
|---|---|
| Desktop Publishing | FrameMaker, InDesign, PageMaker, MS Publisher |
| Web Content Management | Joomla!, VirtueMart, ZenCart |
| Presentations | PowerPoint, Persuasion |
| Graphics | Visio, Illustrator, PhotoShop, FreeHand, SnagIt, CorelDRAW |
| Database | Access, Excel, Oracle Server, Oracle Forms |
| Web Authoring | Acrobat, Authorware, DreamWeaver, Front Page, HomeSite |
| Project Management | Microsoft Project |
| Help Authoring | RoboHelp, Doc–to–Help |
| Document Management | LiveLink |
| Hardware | PCs, Sun workstations, Macintosh, UNISYS mainframes, IBM mainframes |
| Operating Systems | Windows 95/98/ME/NT/2000/XP, MacOS, Solaris, Trusted Solaris, A/UX, SCO/UNIX, UNIX, MS-DOS, Teradata |
Accomplishments
Web Site Design & Development
- Created e-Commerce online bookstore for Brandylane Publishers, Inc.
- Created Web site for Millfield Baptist Church
- Rebuilt Web site for the James River Chapter STC
- Designed, launched, & maintain the Web site for a Richmond, VA certified massage therapist
- Designed, launched, & maintain the Web site for a Potomac Appalachian Trail Club volunteer trail crew
- Designed, launched, & maintain the Web site for the Columbia High School Class of 1970
Marketing Communication
- Created marketing e–mail for Mimaki, Inc.
- Authored the membership brochure for the Potomac Appalachian Trail Club
- Created the recruiting brochure for Potomac Appalachian Trail Club trail crews
- Wrote & published the book about a new cosmeceutical for You Look So Young LLC
Systems Security Analysis & Documentation
- Developed & conducted security tests and evaluations, risk assessments, vulnerability analyses, management plans, and accreditation documentation for National Photographic Interpretation Center and Naval Technical Intelligence Center
- Evaluated security design and integration of custom-built and commercial software products and hardware
- Authored requirements specification for DISA Secure Mail Guard
- Conducted risk analysis of a Department of Justice facility
- Conducted requirements analysis & authored system evaluation objectives and test plans to implement Trusted Solaris secure operating system on Sun workstations
- Conducted information system analyses for Potomac Appalachian Trail Club
Technical Documentation
- Created systems maintenance document for major Web portal application at Aflac, Inc.
- Created architecture and developer documentation for Web-based application used to track trans-ocean shipments for K-Line Total Logistics
- Created documentation supporting a metadata repository project for Capital One Financial Services
- Documented CMMI process for Supplier Agreement Management at Anthem Blue Cross–Blue Shield
- Edited & rewrote installation instruction suite for major LiveLink project at Philip Morris, USA
- Developed SDLC documentation for Web (Java, JavaBeans, ColdFusion) development project
- Developed systems security, system requirements, design specifications, & QA documentation for US Naval Ordnance Logistics Support Center (NOLSC), Yorktown VA
- Authored user and installation guides for Virginia Housing Development Authority
- Edited and produced ISO 9000/9001 Quality Plans and related documents for Philip Morris USA manufacturing divisions
- Produced for Christian Children’s Fund application installation instructions for client workstations in Third World nations; technical instructions for Oracle replication
- Produced for SunTrust, Inc. comprehensive administration guide for Retail Mortgage Compensation Incentive Plans
- Authored LiveLink manual, online documentation, HR application guide, reference & administration guides for a Java application, acceptance tests, QA database, SDLC documentation, & technology architecture documentation for Philip Morris USA
- Produced SDM documentation from concept, requirements, design, testing, and user manuals for Nextel Communications — Key player in IT project delivered early and under budget
- Authored and published user documentation for applications developed in LotusNotes for the Enforcement Division of the US Department of Housing and Urban Development
- Documented Standard Operating Procedures. Published end user documentation on the HUD intranet
- Performed systems analysis; produced user guides and training publications for Information America
- Produced presentations, Standard Operating Procedures for Information America
- Created and edited technical documents and reports for AirTouch Cellular Y2K project in the Atlanta GA marketing region
- Created and edited technical documentation for NuTCRACKER™, a product used to port UNIX applications to WindowsNT — Reviewed and edited over 1,000 topics, including commands and utilities, APIs, and macros used by developers. Edited installation and user’s manuals
- Designed & wrote US Navy guidebook for shipboard oil pollution abatement systems
- Constructed templates to format Navy technical publications
- Documented SOPs for development, shipment, and installation of remote atmospheric radio nuclide monitoring laboratories to monitor Nuclear Non–Proliferation Treaty compliance
- Authored systems documentation for programmers, installers, and users of highly specialized computer-controlled electronic equipment at US Army Training Center, Warrenton VA
Naval Cryptology
- Served in the US Naval Security Group Command
- Completed training in telecommunications & cryptologic radiotelephone operations
- Among top 10% of US Navy Russian linguists
- Supervised intelligence collection, signal security, operations security, and emissions control activities
- Led cryptologic teams for duty aboard ships and submarines
- Qualified in submarines