Professional Documentation

Your Message is My Business
Professionals show what they have done because performance speaks to value.

The files I offer here are not the complete collection of all documents I’ve authored for clients. I cannot include many because I don’t have copies—this includes those that are (or were) classified as well as those that contain corporate proprietary data.

These documents do, however, show my skills with words and the tools of my trade and are, in that respect, comprehensive.

Keep Your Focus

Keep Your Focus
Eyes On The Prize
Focus your documentation - technical, marketing, and customer - on your users and their needs.

Technical Communication

Technical Communication
Sorting the Puzzle
Technical Communication is only about identifying the users, their needs, and the content that successfully matches them.

Where Good Intentions Lead

Where Good Intentions Lead
Why Are Users Confused?
Technical Communication ensures your content is well-received and useful to each of your audiences.

Use the Right Tool

Use the Right Tool
A Professional Toolkit
The Technical Communicator you hire brings all the tools you need and uses them to your advantage.