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References

These files may be of some use to technical writers, editors, and project managers.

Authoring in a Single-Source Environment
 565 Downloads
 405.07 KB
 07-20-2016
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Content Management Lifecycle
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 237.36 KB
 07-20-2016
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Data Flow Diagramming Technique
 1061 Downloads
 85.05 KB
 07-20-2016
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Information Mapping Overview
 1831 Downloads
 69.88 KB
 07-20-2016
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The Information Model
 504 Downloads
 127.71 KB
 07-20-2016
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Jargon to Avoid
 502 Downloads
 22.98 KB
 07-20-2016
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Shaping Knowledge through Usability Testing
 625 Downloads
 413.78 KB
 07-20-2016
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The Indexing Revival
 527 Downloads
 257.13 KB
 07-20-2016
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The Power of Scenarios
 587 Downloads
 739.55 KB
 07-20-2016
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When Users Hate Help
 568 Downloads
 93.24 KB
 07-20-2016
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