References

These files may be of some use to technical writers, editors, and project managers.

Authoring in a Single-Source Environment
 638 Downloads
 405 Byte
 07-20-2016
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Content Management Lifecycle
 924 Downloads
 237 Byte
 07-20-2016
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Data Flow Diagramming Technique
 1127 Downloads
 85 Byte
 07-20-2016
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Information Mapping Overview
 1894 Downloads
 69 Byte
 07-20-2016
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The Information Model
 565 Downloads
 127 Byte
 07-20-2016
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Jargon to Avoid
 560 Downloads
 22 Byte
 07-20-2016
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Shaping Knowledge through Usability Testing
 683 Downloads
 413 Byte
 07-20-2016
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The Indexing Revival
 595 Downloads
 257 Byte
 07-20-2016
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The Power of Scenarios
 654 Downloads
 739 Byte
 07-20-2016
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When Users Hate Help
 646 Downloads
 93 Byte
 07-20-2016
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