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References

These files may be of some use to technical writers, editors, and project managers.

	Authoring in a Single-Source Environment  645 Downloads  405.07 KB  07-20-2016	Download
	Content Management Lifecycle  931 Downloads  237.36 KB  07-20-2016	Download
	Data Flow Diagramming Technique  1132 Downloads  85.05 KB  07-20-2016	Download
	Information Mapping Overview  1901 Downloads  69.88 KB  07-20-2016	Download
	The Information Model  573 Downloads  127.71 KB  07-20-2016	Download
	Jargon to Avoid  565 Downloads  22.98 KB  07-20-2016	Download
	Shaping Knowledge through Usability Testing  690 Downloads  413.78 KB  07-20-2016	Download
	The Indexing Revival  603 Downloads  257.13 KB  07-20-2016	Download
	The Power of Scenarios  663 Downloads  739.55 KB  07-20-2016	Download
	When Users Hate Help  655 Downloads  93.24 KB  07-20-2016	Download

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